Documentation

Complete guide to using BSOD AI Analyzer for Windows crash analysis

Getting Started

BSOD AI Analyzer helps you understand why your Windows computer crashed by analyzing memory dump files (.dmp) that Windows creates when a Blue Screen of Death occurs.

Quick Start: Navigate to the Analyzer page, upload your .dmp file, and get instant AI-powered analysis of your crash.

What You'll Need

  • A Windows crash dump file (.dmp)
  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Internet connection for AI analysis

How to Find Dump Files

Windows crash dump files are typically located in:

C:\Windows\Minidump\ C:\Windows\MEMORY.DMP
Note: You may need administrator privileges to access these folders.

Uploading Files

Our analyzer supports both individual dump files and compressed archives containing multiple dump files.

Supported File Types

  • .dmp files - Windows crash dump files
  • .zip archives - Compressed files containing .dmp files

Upload Process

  1. Click the upload area or drag your file onto it
  2. Select your .dmp file or .zip archive
  3. Wait for the file to be processed (this happens in your browser)
  4. Click "Analyze with AI" to start the analysis
Privacy: Files are processed locally in your browser before analysis. We never store your complete dump files on our servers.

File Size Limits

Our system automatically categorizes dump files based on size:

  • Minidumps: Under 5MB - Focused on application crashes
  • Kernel dumps: Over 5MB - Full system memory analysis

Analysis Results

After processing your dump file, our AI provides comprehensive analysis including crash cause identification and step-by-step solutions.

What's Included

  • Crash Summary: Quick overview of what caused the crash
  • Error Details: Specific error codes and their meanings
  • Root Cause Analysis: Driver, hardware, or software issues
  • Fix Instructions: Step-by-step resolution steps
  • Prevention Tips: How to avoid similar crashes

Understanding Results

Results are presented in plain English, but you may encounter technical terms:

  • Stop Code: The specific error that caused the crash
  • Faulting Module: The driver or program that crashed
  • Call Stack: The sequence of function calls leading to the crash
  • Exception Code: The type of error that occurred
Tip: Focus on the "Recommended Actions" section for immediate steps you can take to fix the issue.

Advanced Analysis

For technical users, we provide advanced debugging information similar to professional Windows debugging tools.

Available Commands

  • !analyze -v: Verbose crash analysis
  • lm kv: Loaded kernel modules
  • !process 0 0: Running processes at crash time
  • !vm: Virtual memory statistics

Technical Details

Advanced analysis includes:

  • Memory corruption detection
  • Driver version analysis
  • System resource usage
  • Hardware error patterns
Note: Advanced analysis requires some technical knowledge of Windows internals and debugging concepts.

Common BSOD Errors

Here are some of the most frequently encountered Blue Screen errors and their typical causes:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usually caused by faulty drivers or hardware issues. Common fixes include updating drivers or checking for hardware problems.

PAGE_FAULT_IN_NONPAGED_AREA

Memory-related error often caused by faulty RAM, driver issues, or corrupted system files.

IRQL_NOT_LESS_OR_EQUAL

Driver attempted to access memory at an incorrect level. Usually indicates driver compatibility issues.

KERNEL_SECURITY_CHECK_FAILURE

Security violation detected by Windows. Often caused by corrupted drivers or malware.

Remember: Our AI analyzer can identify hundreds of different error types and provide specific solutions for each.

Troubleshooting

File Upload Issues

If you're having trouble uploading files:

  • Ensure the file is a valid .dmp or .zip file
  • Check your internet connection
  • Try refreshing the page and uploading again
  • Make sure the file isn't corrupted

Analysis Errors

If analysis fails:

  • The dump file might be corrupted or incomplete
  • Very large files may take longer to process
  • Try analyzing a different dump file from the same crash

No Dump Files Found

If Windows isn't creating dump files:

  1. Open System Properties (Windows + Pause/Break)
  2. Click "Advanced system settings"
  3. Under Startup and Recovery, click "Settings"
  4. Ensure "Write an event to the system log" is checked
  5. Set "Write debugging information" to "Small memory dump"
Important: You need sufficient free disk space for Windows to create dump files.

Frequently Asked Questions

Is my data safe?

Yes. We process dump files locally in your browser and only send extracted text data for analysis. We never store your complete dump files or any personal information.

How accurate is the analysis?

Our AI is trained on millions of crash scenarios and provides highly accurate analysis. However, some complex issues may require additional investigation by a technical expert.

Can I analyze multiple dump files?

Yes. You can upload .zip archives containing multiple .dmp files, and our system will analyze each one individually.

What if I don't understand the results?

Our results are designed to be user-friendly, focusing on actionable steps. If you need additional help, consider consulting with a technical expert or your computer manufacturer's support.

Does this work with all versions of Windows?

Yes. Our analyzer works with dump files from all modern Windows versions, including Windows 10, Windows 11, and Windows Server editions.

Is there a cost to use this service?

BSOD AI Analyzer is completely free to use. We believe everyone should have access to professional-grade crash analysis tools.